What this policy covers
This policy explains how Morton Grove 24/7 Plumbing handles information when you call our dispatch line, email us or browse this website. We take calls only. This website has no forms, no accounts and no online checkout.
Phone calls
Calls to our line may be recorded for quality and training purposes. When you call, you may share your name, phone number, service address and a description of the problem so a licensed plumber can help. We use that information to schedule and complete the work you ask for, to follow up on the call, and to improve how our dispatch line works.
If you email contact@247plumbermortongrove.com, we read your message and reply. Please do not send payment card numbers or government identification numbers by email.
Website visits
Our web server and hosting provider keep standard technical logs, such as page requests, browser type and approximate region. We use this information to keep the site running and to understand which pages are useful. This site does not ask for your personal details through forms.
Sharing
We share the details of a service request only with the licensed plumbers and dispatch staff who handle it, and with service providers that help us run the phone line and website. We may also share information when the law requires it.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it where the law allows, by calling (847) 281-8626 or emailing contact@247plumbermortongrove.com. You can tell the dispatcher at the start of a call if you prefer not to be recorded.
Changes
We may update this policy. The current version is always on this page.